Social media · Community growth

Social marketing with a reason to follow

We give social channels a clear job within the wider business. An editorial system, recognisable creative and active community management help brands stay useful between campaigns.

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Organic social strategy, content and community management for Hong Kong brands, including Instagram, Facebook and Xiaohongshu.

  • A focused editorial direction
  • Content built for local platform behaviour
  • Stronger community signals and learnings
Social media manager planning a Hong Kong content calendar on a tablet

Specialist services

Find the right service

What we deliver

Social marketing with a reason to follow

  1. 01

    Channel strategy

    Audience, role, content pillars, cadence and measurement for each priority platform.

  2. 02

    Content calendar

    Bilingual concepts, copy and assets planned around commercial and cultural moments.

  3. 03

    Community management

    Response guidance, listening and feedback loops that inform future content.

How we work

A focused three-step engagement

  1. 01

    Position

    We define why the audience should care and what the channel should achieve.

  2. 02

    Publish

    A repeatable production flow keeps quality and cadence consistent.

  3. 03

    Listen

    Engagement and audience response shape the next editorial cycle.

Results from the supplied portfolio

Selected work

Higasa Sushi content campaign featured in the BUTLER Consulting portfolio

Higasa Sushi

Full-funnel social growth

HK$100K monthly online sales

BUTLER built the paid social creative and content strategy from scratch for the Hong Kong sushi delivery brand.

  • 30% advertising cost of sales
  • Creator sourcing added to accelerate growth

Source: BUTLER Consulting portfolio

Zigi and Marais eyewear campaign featured in the BUTLER Consulting portfolio

Zigi & Marais

A distinctive social identity

300% increase in reach

A fresh voice and visual identity helped the eyewear brand connect with American women over 30 through organic and paid social content.

  • 18% organic engagement rate
  • Story-led creative system

Source: BUTLER Consulting portfolio

Platforms and capabilities

  • Instagram
  • Facebook
  • Xiaohongshu
  • TikTok
  • LinkedIn
  • WhatsApp

Working together

How an engagement runs

  1. 01

    Brief and access

    You send objectives, markets and timing. We confirm account access, responsibilities and any dependencies on your side before quoting.

  2. 02

    Audit and plan

    We review the current setup — tracking, creative, spend, content or rankings — and return a written list of priorities in order of expected impact.

  3. 03

    Build and launch

    Work is delivered in agreed stages with named owners and dates. Platform charges and third-party production costs are approved separately.

  4. 04

    Report and iterate

    Monthly reporting in English or Traditional Chinese covering what moved, what did not, and what we recommend next. No vanity metrics.

Common questions

How quickly can Social marketing with a reason to follow start?
Most engagements start within one to two weeks of the brief, once access, scope and responsibilities are confirmed. Urgent launches can be discussed case by case.
Do you work in English and Traditional Chinese?
Yes. Strategy, creative, copy and reporting are delivered in both, written for a Hong Kong audience rather than translated word for word.
How is the work priced?
We quote against a defined scope after reviewing your setup. Media spend, platform fees and third-party production are billed separately and approved by you in advance.
Who owns the accounts and assets?
You do. We work inside your accounts wherever possible, and hand over files, documentation and access at the end of an engagement.
What do you need from us to begin?
Your target markets, current setup, business objectives and timing — plus a contact who can approve access and creative decisions.

Related services

Get a free account audit

Tell us where growth is stuck. We’ll review the account, site or channel and return with a clear list of priorities.

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